Privacy Policy

Last updated: May 8, 2025

This mobile application is operated by Mauricio Ruiz Díaz, based in Paraguay. This Privacy Policy describes how we collect, use, and protect users' personal information when registering and using our mobile app.

1. Data Controller

• Name: Mauricio Ruiz Díaz
• Contact email: mauricio@nineteen.solutions
• Country: Paraguay

2. Information We Collect

We collect the following personal information through the registration form:

• First and Last Name
• Document type and number
• Gender
• Date of Birth
• Phone numbers (mobile and landline)
• City, neighborhood, and address
• Email address
• Password

3. Purpose of Data Collection

The collected data is used exclusively to:

• Register the user in the Webox.com.py system
• Enable account access and password recovery
• Display user package information, queried directly from Webox systems
• Send push notifications related to the account via Firebase

We do not process this information for commercial, advertising, or analytical purposes.

4. Storage and Third Parties

This app does not store user data locally or on our own servers. All information is securely transmitted directly to Webox.com.py, which is responsible for storage and management.

We do not share data with any third parties outside of Webox.

5. Push Notifications

We use Firebase solely for sending relevant push notifications about the user’s account or packages. It is not used to collect additional user data.

6. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. However, using the internet and third-party platforms always carries some residual risk.

7. User Rights

Users may exercise their rights of access, rectification, cancellation, or objection regarding their personal data by contacting Webox directly or emailing the app controller at mauricio@nineteen.solutions.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy. Any changes will be communicated within the app or by email if necessary.

9. Acceptance

By using this app, you expressly accept this Privacy Policy.